Reference

Privacy Policy

We collect account details, transaction logs when you fund through DANA, OVO or GoPay, and device data to run the lobby and process withdrawals.

Account securityPayment processingDevice trackingCookie usageUser rights

Explore the Lobby Read FAQ

POLICY CONTACT

How to Reach Us

Questions about what data we hold, requests to correct an email address or phone number, or instructions to delete your account entirely go through the same support channels. Open a live-chat ticket in the lobby footer, email our compliance desk, or message us on WhatsApp referencing your registered phone number so we can verify ownership before sharing any personal details.

Live chat Lobby footer holds a live-chat button; click it, give your registered email and state you need privacy-policy help. The agent will ask security questions before pulling your data summary or processing a deletion request.

Email desk Write from the address you registered with and include your account username in the subject line. Describe what information you want changed or whether you are asking for a full data export or account closure under local privacy rights.

WhatsApp line Message the number shown on our contact page using the same mobile you registered. We will reply with verification steps then handle your privacy query — correction, access request or deletion — within the timeframe your region's rules require.

What We Collect & Why

tribun388 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We gather registration details — your name, email, phone — to create your account. When you deposit via DANA, OVO or GoPay, we log the transaction ID, amount, timestamp and wallet identifier so we can match the payment to your balance and handle any dispute or

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reverification. Gameplay logs record which tables or slots you open, bet sizes and session durations; we use that data to detect irregular patterns and comply with audit requirements in eligible jurisdictions. Device fingerprints — IP address, browser type, operating-system version — help us prevent duplicate accounts
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and protect your login. Cookies store your language preference, session token and recently played game shortcuts; some are essential for the cashier to work, others improve the lobby experience. We do not sell your data to third parties. Retention follows the period required by local record-keeping
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rules and our internal security policy; once that window closes we anonymize or delete the records. Access to player data inside our team is restricted to support, payments and compliance staff who need it to resolve your ticket or verify a withdrawal. All data moves over
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encrypted connections and sits in access-controlled storage. This policy applies when you register, deposit, play or contact support on tribun388; it does not cover external wallet providers or payment processors, each governed by their own terms. If local law in your region prohibits or restricts online
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gaming, you should not create an account; we operate only where such activity is permitted. By continuing to use the platform you acknowledge this privacy framework and accept that we will handle your information as described here.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SAFEGUARDS

Our Data Practices

We encrypt wallet deposits in transit and at rest. Cookies split into essential session tokens and optional preference trackers; you can disable the latter in browser settings without losing cashier function. Account deletion requests trigger a thirty-day cooling window — your balance must be zero and withdrawals complete before we erase the record permanently — after which login credentials and gameplay history are purged.

Encryption standard

All DANA, OVO, GoPay transaction data and your password hash move over TLS and sit in encrypted database columns. Even our own team cannot reverse your password; only the secure hash is stored for login comparison.

Cookie control

Essential cookies keep your session alive and the cashier modal functional; preference cookies remember your language and last-played lobby filter. You can block preference cookies in browser settings; essential ones remain required or the deposit flow will break.

Data retention

Transaction logs stay active for the audit period local rules demand — typically five years — then get archived or anonymized. Gameplay session records beyond that window are stripped of identifiers so only aggregate statistics remain for compliance reporting.

Deletion process

Request account closure through support; we will verify your identity, confirm your balance is withdrawn and freeze the account for thirty days. After that window closes with no reversal request we purge login data and personal identifiers permanently, leaving only anonymized transaction logs for compliance.

Privacy Questions

We log the transaction ID from your wallet app, the amount you sent, the timestamp and your account reference number. That record lets us credit your balance correctly and resolve any dispute if the deposit does not appear within the usual minute.

Yes — contact support with your registered email and request a data export. We will send a file listing your registration details, transaction history, gameplay logs and cookie preferences within the timeframe your region's privacy rules require, typically seven to fourteen days.

Log in, open account settings and update the field. For phone numbers tied to wallet verification you may need to contact support with ID proof so we can confirm the change is legitimate before linking the new number to your account.

We pass transaction details to payment processors — DANA, OVO, GoPay — only to complete deposits and withdrawals. We do not sell or rent your data to third-party marketers. Compliance audits in eligible jurisdictions may require anonymized reporting to local authorities.

After you request deletion and your balance is withdrawn we freeze the account for thirty days in case you change your mind. Once that window closes we erase your login credentials, email and phone records; anonymized transaction logs stay archived for the compliance retention period.

Essential cookies store your session token and keep the cashier modal working; those cannot be disabled or the deposit flow breaks. Preference cookies remember your language and lobby filter; you can block those in your browser without losing core features.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBogor Lucky Slots InfoTribun388 Banking

Privacy Policy

How to Reach Us

Our Data Practices

Encryption standard

Cookie control

Data retention

Deletion process

Privacy Questions

01 What data do you keep when I deposit via DANA, OVO or GoPay?

02 Can I see everything you hold about my account?

03 How do I change my registered phone number or email address?

04 Do you share my information with anyone outside tribun388?

05 How long does it take to delete my account completely?

06 What cookies does the site use and can I turn them off?

Privacy Policy

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